Excellence El Carmen (Adults Only) Hotel Punta Cana, Punta Cana
About the Resort
Price and Room Availability Calendar
Getting around
Explore available ways to reach your dream destination
Facilities
General
- Wi-Fi
- 24-hour reception
- Gift/Newsstand
Sports & Fitness
- Fitness center
Services
- Valet parking
- Room service
Dining
- Restaurant
- Bar/ Lounge area
Children
- Game room
Spa & Leisure
- Swimming pool
Room features
- Air conditioning
- In-room safe
- Balcony
Media
- Television
- Telephone
Location
Reviews and Ratings
My stay at Excellence El Carmen was mostly enjoyable with a beautiful setting and friendly crew. The rooms we stayed in were spacious and well-kept, which I appreciated. However, I was put off by the odor issues and the presence of bugs in our suite. Overall, it's a lovely resort, but improvements in room maintenance would elevate the experience significantly.
Overall, I had a memorable experience at the resort. The beautiful ambiance and friendly service made the stay worthwhile. However, I faced a few issues with my room's cleanliness and check-in process that could use improvement. The dining options were mostly very good, though some could benefit from more consistency.
I recently returned from my stay at Excellence El Carmen, and while there were many highlights, there were also a few disappointments. Overall, the service was fantastic, particularly from the food and beverage team. The dining was enjoyable, with a standout experience at Spice, although I found Agave to be lacking this year. The resort is well-maintained, but I felt that certain areas, like the pool and some rooms, could use updates. It definitely has its charms, but I would love to see improvements in certain aspects.
Our stay was absolutely delightful! From the moment we arrived, we were pampered with champagne during check-in, and the staff made us feel right at home. The service was fantastic, and the food was exceptional, especially the fresh pizzas and perfectly cooked steaks. The only downside was that it got a bit busier towards the end of our stay, which detracted from the overall experience. However, this resort was perfect for a romantic getaway or celebration.
Our stay at the resort was initially fantastic, with beautiful grounds and friendly staff welcoming us. We loved the variety of restaurants and enjoyed the beach. Unfortunately, our experience soured after a week due to issues with housekeeping and service inconsistencies. While the room had great views, it lacked thorough cleaning, and the dining experience varied from great to average. It’s a lovely place for a short stay, but I wouldn’t recommend it for extended vacations.